Frequently Asked Questions

Every case is different, but most claims take between 12 and 24 months, depending on the complexity of the matter, the extent of your injuries, and whether the other party disputes liability. We'll keep you updated throughout the process.

No. We work on a contingency basis for most personal injury matters, meaning you only pay once your claim is successfully settled.

For most personal injury claims, including RAF and medical negligence matters, you generally have three years from the date of the incident to lodge a claim. However, certain claims, particularly those against government bodies like SAPS or the City of Cape Town, have much shorter notice periods, sometimes as little as six months. It's best to contact us as soon as possible after an incident.

Yes, in many cases you can still claim, even if you were partially responsible. Your compensation may be adjusted accordingly, but it's worth having your case assessed by one of our attorneys.

Generally, we'll need your ID, a police case number if applicable, medical reports, hospital records, proof of income or loss of earnings, and any photos or witness statements related to the incident. Don't worry if you don't have everything. We'll guide you through what's needed.

For motor vehicle accidents, the Road Accident Fund covers compensation regardless of the at-fault driver's financial position. For other claims, such as medical negligence or municipal claims, compensation is typically paid by the relevant insurer, medical fund, or government body.

Yes. Dependants and family members may be entitled to claim for loss of support, funeral expenses, and emotional trauma in cases of serious injury or death.

We'll ask you a few questions about the incident, your injuries, and any documentation you have. Based on this, we'll let you know whether you have a valid claim and what the next steps would be, completely free of charge and with no obligation.

Most personal injury claims are settled out of court through negotiation. If a fair settlement can't be reached, we'll discuss the option of proceeding to litigation with you every step of the way.

It depends on the type of claim and when the incident occurred. Some claims are time-barred after three years, but there are exceptions, for example claims involving minors. Contact us for a quick assessment. It costs nothing to find out.